VortexHive Privacy Policy

Last Updated: January 2025

1. Introduction

VortexHive Information Technology Solutions ("VortexHive", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate from our offices in the United Kingdom and the United Arab Emirates, and comply with applicable data protection laws including the UK GDPR and UAE data protection regulations.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website or email
• Request a quote or consultation
• Subscribe to our newsletter
• Engage our services for software development or IT solutions

This information may include your name, email address, phone number, company name, job title, and project requirements.

3. How We Use Your Information

We use the information we collect to: provide and maintain our services; respond to your inquiries and requests; send you updates about our services (with your consent); improve our website and services; comply with legal obligations; and protect against fraudulent or unauthorized activity.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences. We use cookies for website functionality, analytics, and to remember your preferences.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including: the right to access your data; the right to request correction of inaccurate data; the right to request deletion of your data; the right to object to processing; and the right to data portability. To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@vortexhive.ai
UK Office: Spark, Cardiff Innovation Centre, Maindy Road, CF24 4HF | +44 7429 472502
UAE Office: Office 4, 598-676, Dubai Investment Park First, Dubai, 78640 | +971 526 240 798

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.