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Process Automation Practice

Your processes, running 24/7 —
without the headcount.

RPA, IPA, workflow orchestration, document processing — we automate the repetitive work so your team can focus on the problems only humans can solve.

24/7 unattended operation
Zero manual errors
10+ enterprise automations live
Existing systems — no rip & replace
Workflow Engine · Invoice Approval · Running
Tasks automated today: 1,247
📨
Trigger
Invoice received
Email · API · Portal
🔍
Extract
OCR + AI parsing
Vendor · Amount · Date
Validate
Queued
PO match · GL codes
Route
Rules engine
<£5k auto · >£5k approval
👤
Approve
Queued
Manager · Finance team
💳
Post to ERP
Dynamics 365
GL · AP · audit trail
Auto-posted
🔔
Notify
Sent
Email · Teams · Slack
09:14:02Invoice INV-2847 received from Acme Ltd
09:14:03OCR extraction started — PDF, 3 pages
K2 Blackpearl
Nintex
Power Automate
UiPath
n8n
Make
Power Apps
SharePoint
Dynamics 365
Zapier
Automation Anywhere
Azure Logic Apps
K2 Blackpearl
Nintex
Power Automate
UiPath
n8n
Make
Power Apps
SharePoint
Dynamics 365
Zapier
Automation Anywhere
Azure Logic Apps
85%
Reduction in manual processing time
24/7
Unattended operation — no humans required
10+
Enterprise automations live across GCC & UK
0
Manual errors after automation deployment
Use cases

What we actually automate

Real automations we've built and deployed — not demos. Each one running 24/7 in production for enterprise clients across the UK and GCC.

Invoice & AP Processing

OCR extraction, PO matching, GL coding, approval routing, and ERP posting — end to end. What took 3 days now takes 4 minutes.

3d→ 4 mins per invoice

Employee Onboarding

Account provisioning, IT kit ordering, contract generation, induction scheduling — triggered the moment HR marks a hire confirmed.

5hsaved per new hire

Permit to Work (PTW)

K2 Blackpearl workflows automating permit applications, multi-level approvals, safety sign-offs, and compliance documentation for Qatar Rail and GCC clients.

100%digital — zero paper

Customer Service Routing

Classify inbound requests by intent, route to the right team, auto-acknowledge customers, and escalate SLA breaches — before a human reads the first email.

70%faster first response

Data Migration & Sync

Scheduled and event-driven data pipelines between disconnected systems — ERPs, CRMs, databases, and APIs — with validation, deduplication, and error alerting.

Zeromanual data entry

Purchase Order Workflow

Multi-level approval chains with spend-based routing, budget checks, supplier notification, and automatic PO generation — fully integrated with your ERP.

48hcycle time → 2 hours
Our capabilities

Automation services we deliver

From simple task automation to full intelligent process orchestration. We start with the process, not the tool.

Robotic Process Automation

Software robots that never sleep, never make typos

We deploy RPA bots that mimic exactly what a human does — log in, copy, paste, click, validate, submit — but 24/7 and with zero errors. Every bot is monitored, alerted, and recoverable.

Attended and unattended bots
UI automation — any legacy system, no API needed
Exception handling & human-in-the-loop escalation
Bot monitoring & dashboard
Full audit trail for compliance
Discuss your process
85%
Average reduction in manual task volume
UiPathAutomation AnywherePower Automaten8n
Intelligent Process Automation

When the process needs to think, not just execute

RPA handles rules. IPA handles decisions. We combine RPA with AI — LLMs for classification, OCR for extraction, ML for routing — so your automation handles the edge cases that used to need a human.

Intent classification on inbound requests
LLM-powered document summarisation
Anomaly detection in data pipelines
Dynamic routing based on predicted outcomes
Continuous learning from exception data
Discuss intelligent automation
10x
Faster processing vs manual with AI augmentation
LangChainGPT-4oClaude APIAzure AI
Workflow Automation

Connect your apps, eliminate the manual handoffs

We design and build automated workflows that connect your systems — CRM to ERP to email to Slack — and eliminate the human steps in between. Trigger-based, scheduled, or event-driven.

Multi-step approval chains
Cross-system data synchronisation
SLA monitoring & escalation
Conditional branching & parallel paths
Audit logging & rollback
Discuss your workflows
48h
Approval cycle time cut to under 2 hours
Power Automaten8nMakeZapier
Document AI & Processing

Invoices, contracts, forms — processed at scale

We build document processing pipelines that extract structured data from unstructured documents. OCR, AI field extraction, validation against your systems, and auto-posting to your ERP or database.

OCR with high-accuracy field extraction
Invoice, contract, and form processing
Validation against PO, supplier, and GL data
Exception queues for human review
Straight-through processing for clean documents
Discuss document automation
95%
Straight-through processing rate on invoices
Azure Form RecogniserTesseractGPT-4o Vision
Integration & Sync

Your systems should talk to each other — we make that happen

Most manual work exists because systems don't share data. We build the integration layer — REST APIs, webhooks, EDI, file-based — so your tools stay in sync without anyone copy-pasting between them.

REST & GraphQL API integrations
Real-time & batch synchronisation
Bi-directional data flows with conflict resolution
EDI & legacy format transformation
Error monitoring & retry logic
Discuss integrations
Zero
Manual data entry after integration deployment
REST / GraphQLWebhooksAzure Service BusMuleSoft
BPM & K2 Blackpearl

Enterprise-grade process management — not just scripts

We have deep hands-on experience with K2 Blackpearl and Nintex, including SmartObjects, Row-Level Security, PTW implementations, and complex multi-step approval workflows for Qatar Rail and GCC enterprise clients.

K2 Blackpearl & K2 Five workflow design
SmartObjects, SmartForms, and custom integrations
Row-Level Security implementation
Permit to Work (PTW) systems
SharePoint & SQL Server integration
Discuss K2 / BPM
100%
Digital — zero paper on deployed PTW systems
K2 BlackpearlK2 FiveNintexSharePoint
Full portfolio

Every automation capability

Six service areas — deployed individually or as a full intelligent automation programme.

Robotic Process Automation

Software bots that run any rule-based process — across any system — 24/7 with zero errors.

UiPathPower Automaten8n

Intelligent Process Automation

RPA combined with AI for decisions, classification, and edge-case handling that rules alone can't cover.

LLMAzure AIGPT-4o

Workflow Automation

Multi-step, multi-system workflows with approval chains, escalations, and SLA management.

Power AutomateMakeZapier

Document AI Processing

OCR, field extraction, validation, and straight-through processing for invoices, contracts, and forms.

Azure Form RecogniserGPT-4o Vision

System Integration

Connect disparate systems so data flows automatically — no more copy-pasting between apps.

REST APIWebhooksMuleSoft

BPM & K2 / Nintex

Enterprise business process management — PTW systems, complex approval workflows, SmartForms.

K2 BlackpearlNintexSharePoint
How we work

How an automation engagement runs

We map before we build. We measure before we close. Everything is documented and handed over.

01

Process discovery

We map the current process end-to-end — every step, every exception, every system touched. We find the automation ROI before we write a line of code.

02

Design & tool selection

We recommend the right tool for the job — K2, RPA, Power Automate, or custom — based on your existing stack and what the process actually needs.

03

Build & test

We build with exception handling from the start. Every bot and workflow is tested against real data including edge cases and failure scenarios.

04

Deploy & monitor

Live deployment with bot monitoring, alerting, and a documented exception handling process. We don't go dark after go-live.

Technology

Platform-agnostic. Best fit for your stack.

We recommend the platform that fits your existing systems and team — not the one we're certified on.

RPA Platforms
UiPathAutomation AnywherePower AutomateBlue Prism
Workflow / Low-code
n8nMakeZapierAzure Logic AppsPower Apps
BPM / Enterprise
K2 BlackpearlK2 FiveNintexSharePointDynamics 365
AI & Document
Azure Form RecogniserGPT-4o VisionTesseractLangChain

What's the most painful manual process in your business right now?

Tell us. We'll map it, price it, and tell you honestly whether automation is the right answer — or whether something else would give you more back.